DBS Check
A basic DBS check is a criminal record check that you can request for yourself. You may be asked to request a basic check by the company you will represent. You will be visiting people in their homes, some of whom may be vulnerable, so it is important for the company...
Dealing with Customer Complaints
How to Handle Customer Complaints. Customer complaints are inevitable, no matter how streamlined your business, or how good your intentions. Whether the complaint is justified or not, they must always be acknowledged and dealt with effectively. By ignoring or...
Business Growth Consultants for Small Business
Small businesses have a high failure rate, so why don't more business owners seek professional help in the form of a business growth consultant? The failure rate of small businesses in the UK varies depending on the source and the criteria used to define "failure."...
What Makes a Business Successful?
10 Key Ingredients To Make Your Business A Success Many factors contribute to the success of a business. For small businesses, local marketing and a strong customer base are key. But what else goes into making a business successful? This article will explore 10 key...
10 Quick Admin Tips That Can Help you Run Your Small Business Effectively.
A Great Business can be Ruined by Poor Organisation. Lack of organisation causes waste in time, money, and goodwill if inefficiency affects the service that you give your customers. You know how to organise your business but common sense isn't always common practice....
Benefits of Google Analytics for a Small Business
Knowledge is power. This is especially true when it comes to running a business online. The more you know about how your customers interact with and use your site, the better placed you are to make strategic decisions in order to grow your revenue and user base. Even...
Tips to Improve Business Writing
Is Your Writing Ability Holding You Back in Business? Despite it being a common problem, lack of writing skills is still a sensitive subject. Regardless, I want to bring it into the open because I can't help anyone if I don't. There is some sensitivity around this...
Consumer Rights 4 – Cancellation
In making a provision for cancellation rights for off-premises and distance sales, the Consumer Rights Act 2015 recognises that the consumer may not have had the full benefit of understanding the goods to be provided or knowing enough about the company. Allowing 14...
3 Ways to Increase Profit | Home Improvement Business
3 Ways to Increase Profit Using Existing Resources. Use our simple calculator to see how much difference small changes could make to your turnover and profit. Before spending money on new ideas, take a look at how can you can use existing resources in your business to...
Consumer Rights 2. Dealing With Problems.
Consumer Rights 2. Dealing With Problems.No doubt about it. Your customer has spent a lot of money on their new purchase and they are entitled to be happy with it.The law is quite clear when there is a genuine problem but it's a lot more difficult when the complaint...
Consumer Rights 3. On-Premises and Off-Premises.
Consumer Rights 3. On-Premises and Off-Premises.Did you know that rights change, depending on whether the contract is signed at home or on business premises. There is also a difference between signing on the day and leaving a quote for a decision...
Consumer Rights 1 – The Contract.
Consumer Rights 1 - The Contract.Affordable marketing solutions designed for businesses who want more local customers.In positioning yourself as an expert, whether representing your own business or someone elses, it's important to have a basic...
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